June 26, 2023

How Do I Submit a JetBlue Refund Request Form

When you plan to execute international or domestic journeys for your vacations, you reserve a seat on JetBlue Airways. Although in some cases, some sudden plan changes affect your travel, and those circumstances are like some emergencies, bad weather, etc. So, in such a situation, the most feasible option would be cancelling your flight for now and making a JetBlue refund request. It is the most viable option for you in such moments that will prevent the dent in your pocket. Also, if you wish to book a flight later, you may do so easily. 

But, how do refunds work on Jetblue Airlines? Is there any lengthy procedure, or must I go through a long queue? No! You will be able to get the refund facility of JetBlue at your fingertips. If you want to know how then give this blog a complete read. 

Does JetBlue Give Refunds?

If you doubt whether JetBlue provides a refund, let’s clarify. JetBlue is a passenger-friendly airline always ready to serve the best facilities, including refunds. The airlines refund jetblue flights for all the passengers depending on the circumstances, fare type, source of flight bookings, and many other factors. Further, if you are a passenger on JetBlue, request a refund after considering some basic rules of JetBlue regarding the same. It will give you a better insight into what must be done to have a smooth refund.  

Basics of JetBlue Refund Policy

  • Primarily, you are entitled to a full refund for up to 24 hours after making your reservation.
  • Further, a full refund is possible if you cancel at least seven days before the departure date. 
  • Also, no charges will be applied to your refund. 
  • Similarly, the amount will be returned using the same payment method to book flights.
  • Moreover, a cancellation fee will be deducted from the refund amount for last-minute cancellations.
  • Likewise, for flights cancelled by JetBlue, the airline will be responsible for making all the necessary arrangements.
  • Or, compensate all the affected passengers due to JetBlue’s operational faults.
  • Finally, you must submit a jetblue refund request form on time to get a refund.
  • At last, the delay you make in submitting the request, the longer it will take to reflect the refund in the original form of flight payment used.

How to Request a Refund from JetBlue?

You must first cancel the reservations to request a refund for the entire flight or a particular amenity. Further, you must request reimbursement from the website or contact JetBlue on a dedicated phone number for refunds. Have a look at the step-by-step guide on the online procedure to submit the claim request:

The JetBlue online refund request

  1. First, go to www.jetblue.com.
  2. Secondly, click on “Manage Booking”.
  3. Further, enter your ticket reference number and the passenger’s last name.
  4. Now, from the dashboard, select jetBlue flight tickets to get a refund.
  5. Then, click on the “request refund” option.
  6. Finally, fill out the JetBlue refund form and click on ‘Submit.’

At last, you will get a confirmation email with a complete refund summary. 

What type of and how much refund to expect?

For refundable fares, Jetblue provides a complete refund in the original form of payment. Whereas, for non-refundable fares, if any refunds are possible, you will receive either a partial refund in the original form of payment or travel credits. Have a look at the following:

  • Initially, For Blue basic fares, the refund will reflect in your account after the decision to cancel/change charges of $100 (for the U.S., Mexico, Central America and the Caribbean and $200 for the rest of the countries.
  • Secondly, for Blue, Blue Plus, Blue Extra and Mint, the refund will reflect as it is, without any charges.
  • Lastly, Award ticket bookings are eligible for full reimbursement through reward points redeposit back in the JetBlue account.  

Please note that passengers must pay the fare differences if the booked itinerary costs more than the original one in case of cancellations. 

How Long Does it Take to Get a Refund from JetBlue?

The refund procedure began with a Jetblue refund request online form or with representative assistance. Additionally, you will receive refunds per the terms and circumstances of JetBlue’s refund policy, and it also relies on the payment method you choose at the time of booking. It will take between 7 and 10 business days if you prefer online payment during the booking purchase. On the other hand, the JetBlue refund team may need 20 business days to complete your request if you paid with cash or a cheque to compensate for your expenses. 

JetBlue ticket types and refund eligibility

Which JetBlue tickets are eligible for refunds? It varies before completing the checkout procedure when booking. It’s crucial to consider whether the JetBlue Airways refund request will benefit you.

JetBlue Ticket Type Terms and conditions of fare Type of refund
Refundable tickets

{Blue, Blue Plus, Blue Extra, Mint}

  • Fully refundable
  • Allowed for anytime cancellations before departure
  • No change or rebooking charges.
Reimbursement in the original form of payment
Non refundable tickets

{Blue Basic}

  • No refunds allowed
  • Subject to cancellation fees outside 24 hours after bookings.
  • In case of changes and rebooking, you are entitled to change fees.
In case a partial reimbursement is possible, you will receive it either in the form of TrueBlue points or an e-voucher that can be used for future travel.
Award tickets/ Tickets booked by TrueBlue points
  • Refunds are possible depending on time of cancellations.
  • No cancellation fees
  • No changes, rebooking, or partial cancellation of reservation allowed.
The points used to book the itinerary will get re-deposited back into your JetBlue account.
Mosaic reservations 
  • No refunds for reservations, but for additional purchased amenities
  • No cancellation fees
  • No partial cancellations are allowed.
Possible rebate will reflect in the passenger’s mosaic account.
Government/Military fares
  • Completely refundable
  • No cancellation fees
  • All changes & rebookings are allowed.
Reimbursement in the original form of payment

As per JetBlue Refund Policy 24 hours, you can cancel or change your flight bookings within 24 hours and seek a refund regardless of the fare type. Further, passengers covered under travel insurance are eligible for a refund on cancelling or changing non-refundable flights. Also, any fare differences must be paid if you rebook or change your itinerary.

JetBlue Refund for Medical Reasons and Death

As per JetBlue’s cancellation policy for medical emergencies, a passenger is completely eligible for a full rebate if the passenger requests a flight cancellation due to illness. The ticket price will be refunded to the account in the case of a refundable ticket. In contrast, if the ticket is non-refundable, the airline will allow the holder to use JetBlue bookings for subsequent flights. After the date of purchase, this ticket remains valid for a full year.

Similarly, in an unfortunate event where the passenger is no more, the payment for the ticket will be sent to the original payment method or the travel companion of the flyer. Also, JetBlue will cancel the ticket without charging the customer if a member of the traveller’s family or another close relative passes away. A request and a copy of the death certificate must be submitted within 14 days of a flight cancellation. 

Can I contact JetBlue for a Refund?

Let’s say you want to revoke your JetBlue Airlines reservation. In such a situation, you must call the JetBlue Refund Phone number 1-800-538-2583. You may quickly ask your question about getting a refund from JetBlue by connecting with a live person. The person will provide you with a response over the phone.

  • First, pick the most suitable language and call the number from your phone. 
  • Then, adhere to the IVR instructions precisely. 
  • For example, To speak with a live professional right now, press 9.
  • Eventually, your call will be forwarded to a professional, and you can easily chat with the executive.

JetBlue Refunds for delayed flights

JetBlue refund/compensate passengers for delayed flights as follow:

3 – 3:59 hours $50 credit
4 – 4:59 hours  $100 credit
5 – 5:59 hours  $150 credit
Six or more hours  $200 credit

Frequently Asked Questions: 

Does jetblue ban you if you request too many refunds?

Suppose, you attempt to refill the refund request form of JetBlue after the first submission. In that case, the system will automatically refuse to proceed with your further submissions for the same flight booking. 

Can I get a full refund from jetblue?

You can get a complete refund on jetBlue if you have a refundable ticket or are authorized military personnel of the country. 

Does JetBlue offer credit card refunds?

If you used your credit card to pay for your refundable flight purchases, the rebate will reflect in the original form of payment (i.e., your credit card). 

How to check JetBlue Airlines refund status?

You will get the refund tracking number and link once your JetBlue refund request gets approved. However, you can always visit the website, log in to your account and check the status anytime around the clock 

Does JetBlue refund cancelled flights?

Flights cancelled by JetBlue Airlines will only be refunded if the reason is valid as per jetBlue flight cancellation policy. Besides, do refer to them for better understanding. 

Will JetBlue give full refunds?

JetBlue completely refunds all eligible passengers with refundable tickets and for the country’s military officials.

 Does JetBlue refund if you cancel flights?

All refundable fares are eligible for a complete refund without surcharges in case of cancellation, changes and rebooking.

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